Should an item not fit you or not be to your liking, simply return the goods to us within 30 days
of receipt, free of charge
Each shipment includes a DHL return label for your convenience. If your package did not include a label, or you need an additional label, please contact our customer service team at firstname.lastname@example.org
Pack the return item(s) back in the original packaging
Stick the pre-paid return label on the box, making sure to cover all other shipping labels
Drop off the package at your nearest Post Office or DHL location
c/o PVS Fulfillment-Service GmbH
As soon as your return is received by us, we will check the goods and arrange the restitution. The refund will be made within 2-4 weeks after receipt of the return.
If you have already paid, we will credit the amount back to your bank account, PayPal account or your credit card. If the purchase was invoiced, you can reduce the amount invoiced accordingly.